Help
How to use Sharedocs
Everything you need to know about creating, managing, and accessing document libraries. Features marked with a tier badge require that subscription level or above.
For Library Owners & Admins
As a library owner, you have full control over your documents, collaborators, branding, and security settings.
Upload documents
Drag and drop files or browse to upload. Document titles are generated automatically from the filename.
Edit & organise documents
Change a document's title, category, or folder after upload. Drag and drop documents to reorder them.
Invite collaborators
Invite people by email. They receive a branded invitation with a one-click access link. Free libraries support up to 5 collaborators.
Access modes
Choose how visitors access your library: Open (anyone with the link), Invite only (secure link by email, no account needed), or Invite + OTP (email verification each session). OTP mode requires Personal or above.
Document archiving
Personal+Archive older versions of documents to keep your library tidy. Archived documents are preserved but hidden from the main view.
Audit log
Track who viewed, downloaded, uploaded, and edited every document with timestamps and IP addresses.
Download control
Personal+Choose whether collaborators can download files or only view them in-browser. Free libraries are view-only.
Library expiry
Personal+Set an optional expiry date on any library. Extend or remove the expiry at any time. All admins receive email reminders before expiry.
Remove Sharedocs branding
Professional+The 'Powered by Sharedocs' footer is removed on Professional and above.
Bulk upload
Personal+Upload multiple files at once with a progress indicator.
Folders
Professional+Organise documents into nested folders (up to 5 levels deep).
Custom logo & brand colours
Professional+Upload your logo and set primary/secondary brand colours for a fully branded library.
Admin collaborators
Business+Invite collaborators as admins who can upload documents and manage other collaborators alongside you.
Document export
Business+Export your library or a specific folder as a password-protected ZIP archive (AES-256 encrypted).
Custom domain
Business+Use your own domain (e.g. docs.yourcompany.com) with automatic SSL for a seamless branded portal.
IP country restrictions
Business+Restrict library access to specific countries using geo-IP filtering.
Library Terms of Service
Business+Require collaborators to agree to your terms before accessing documents. Supports versioning and reagreement policies.
For Collaborators
As a collaborator, you've been invited to view documents in someone else's library. Your experience depends on the library owner's settings and subscription tier.
Accepting an invitation
You'll receive a branded email with a one-click link. Depending on the library's settings, you may access via a magic link or need to create a Sharedocs account.
Viewing documents
Click any document title to view it in-browser. PDFs, Office documents, and images open in built-in viewers. Each view is logged.
Downloading documents
Personal+If the library owner has enabled downloads, you'll see a download button on each document. Files are served via time-limited signed URLs for security.
Finding documents
Use categories and search to find what you need. Documents are presented in the order the library owner has chosen.
Navigating folders
Professional+Libraries with folders display a breadcrumb trail at the top. Click any level to jump back.
Account two-factor authentication
Protect your Sharedocs account with a time-based one-time password (TOTP) using any authenticator app. Set it up in Security Settings. Includes a single-use recovery key.
Library Terms of Service
Business+Some libraries require you to agree to their terms before viewing documents. You may be asked to re-agree when terms are updated.
Contacting the library owner
Business+Some libraries offer a built-in contact form. Messages are delivered to the library owner who can reply by email.